We have a 7-day refund/exchange policy, which means you have 7 days after receiving your item to request a refund or exchange.
To be eligible for a refund or exchange, your item must be defective/ damaged upon receipt or you have received the wrong item.
To start a refund/exchange, you can contact us at firstname.lastname@example.org so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Items that are used are generally non-returnable. Nevertheless, please contact us via FB/IG DM or email@example.com and we will try our utmost to resolve the issue.